Live with 6 ISP tenants

AI-Powered Customer
Support for ISPs

Every call answered. Every customer identified.
Every issue diagnosed.

The Problem

Your phones ring.
Your techs are in the field.
Your customers wait.

Missed calls mean missed revenue. Long hold times mean churn. And hiring more staff costs more than the problem is worth.

The Solution

EchoCast answers
every call.

Identifies every customer. Diagnoses problems. Resets connections. Creates tickets. Before a human ever picks up.

How It Works

Three steps to 24/7 coverage

1

Sync Your Data

We connect to your customer database — Sonar, UISP, or QuickBooks. Phone numbers, accounts, service plans.

2

Customers Call

They dial your number. Our AI answers with your brand name, your greeting, your voice. Seamless.

3

Issues Resolved

Problems get diagnosed and fixed automatically — or escalated to your team with full context and diagnostics.

Features

Everything your support team needs

Caller Recognition

5,200+ phone numbers indexed. Instant customer identification the moment they call.

Multi-Language

English, Spanish, French, and 50+ languages. Every caller heard in their language.

Network Diagnostics

Tracepath, connection reset, signal analysis. AI troubleshoots before escalating.

Billing & Accounts

Live account lookup from your CRM. Balance, payment history, service plan — instant.

Lead Capture

Unknown callers become leads. Contact info captured, emailed to your sales team.

Call Recording

Every call recorded and reviewed. AI-powered prompt refinement improves over time.

Outage Management

Declare outages, notify affected customers, update status, resolve — all automated.

White-Label

Your ISP name, your greeting, your brand. Customers never know it’s AI.

6
ISP Tenants
5,205
Phone Numbers
24/7
Coverage
53+
Languages
Pricing

Per-subscriber. No surprises.

Pay only for what you use. Scales with your business. No setup fees, no contracts.

Up to 500 subs
$3.55/sub/mo

Full-featured AI support for growing ISPs.

  • 24/7 AI customer support
  • Caller identification
  • Billing & payment lookup
  • Network diagnostics
  • Ticket creation
  • Call recording & portal
  • Multilingual support
Get Started
2,000+ subs
Custom

Volume pricing for large operations. Let’s talk.

  • Everything above, plus:
  • Dedicated phone number
  • White-label portal
  • Custom IVR flows
  • SLA guarantee
  • Priority support
  • TACACS+/RADIUS integration
Contact Sales
Integrations

Works with your existing tools

Sonar
UISP
QuickBooks
Retell AI

Ready to stop missing calls?

Tell us about your ISP and we'll set up a demo in 24 hours.