AI that knows your subscribers by name, checks their billing,
diagnoses their connection, and resolves their issue — 24/7.
They call Spectrum instead. You lose them — not because your service was bad, but because no one was there. Hiring overnight staff for a 200-subscriber ISP doesn’t pencil.
It knows their name, their plan, their balance. It runs diagnostics on their connection. It resets their session, creates a ticket, and texts your tech — all before you finish dinner.
We sync your Sonar, UISP, NISC, or QuickBooks instance. Every subscriber, phone number, service plan, and balance — indexed and searchable.
Customers call your number. EchoCast answers as your company, with your greeting. Nine voice agents, three providers. They’ll never know it’s AI.
Billing questions answered. Connections diagnosed and reset. Tickets created with full context. Your team gets a recording, a transcript, and a summary — not a voicemail.
5,363 phone numbers indexed across 8 ISPs. The moment a customer calls, we know their name, their plan, their address, and their last payment.
Runs a live tracepath to their CPE. Measures latency and packet loss. Resets their PPPoE session if needed. All while they’re still on the phone.
Pulls billing data live from your CRM. Account balance, last payment date, service plan, upcoming invoice. No hold, no transfer, no waiting.
When a tower goes down, EchoCast tells callers what happened, which areas are affected, and when service will be restored. No phone tree. No guessing.
Nine AI voice agents across three providers. Your company name, your greeting, your personality. Customers hear your brand — not ours.
Full transcripts, recordings, and AI analysis. A quality feedback loop that gets smarter with every call. Your portal shows everything.
Pay only for what you use. Scales with your business. No setup fees, no contracts.
Full-featured AI support for growing ISPs.
Everything included. Volume discount built in.
Volume pricing for large operations. Let’s talk.
Also compatible with CSG, Powercode, Splynx, and Fibersmith. Don’t see yours? We’ll build it.
Call (877) 450-7735 right now to hear a live demo. Or fill this out and we’ll reach out within 24 hours.